James Alan Moser, Bill Collector, CSR, Security Guard,
Roanoke, Illinois, United States,
Ph. show contact info
PROFILE:
• Results-driven professional with extensive experience in security and debt recovery.
• Monitored premises and enforced safety protocols, enhancing security measures through vulnerability assessments.
•Achieved increased recovery rates and improved payment compliance via effective negotiation and streamlined processes.
• Expertise in maintaining compliance with legal standards while fostering positive client relationships.
• Ready to apply strong communication and analytical skills in security or bill-E
EMPLOYMENT HISTORY
May 2017 — Dec 2025
Bill Collector, Global Graphics
• Oversaw collections processes, aiming to reduce outstanding debts and enhance payment compliance.
• Engaged directly with clients to negotiate payment plans and recover overdue amounts.
• Reported regularly on collection status to support management decisions. Maintained adherence to legal standards while fostering positive client relationships.
• Increased recovery rates through effective negotiation strategies.
• Improved payment compliance by implementing streamlined processes.
• Developed reports that informed management decisions on collection strategies.
May 2022 — Aug 2024
Security Guard, Brosnan Risk Consultants
•Monitored premises to prevent unauthorized access and uphold safety protocols.
•Conducted regular patrols and inspections to ensure compliance with security standards.
•Collaborated with law enforcement and emergency services during incidents.
• Enhanced security measures by identifying vulnerabilities.
• Responded swiftly to alarms and incidents, maintaining safety.
• Trained staff on safety protocols and emergency procedures.
Aug 2000 — May 2017
Bill Collector, CSR, Webchat, AFNI Bloomington, IL
• Executed debt collection strategies through webchat interactions, enhancing customer engagement.
• Negotiated payment plans with clients, achieving improved compliance with recovery standards.
• Ensured adherence to regulatory guidelines while maintaining positive relationships with clients.
EDUCATION:
• Marketing Degree, Western Illinois University
• Security Guard, PERC Card
• Bill Collector, State of Illinois Certified